Copilot automations checks every order against your custom rules alongside smart rules for repetitive tasks such as prioritization, shipping method, line item modification, special handling instructions and much more.
Copilot automations take care of the repetitive tasks, freeing your team up so they can tackle getting the days orders out the door (accurately and on-time).
Start an automation based on specific events, such as an order being created, po being received or a timed event.
Do certain actions based on where the order came from, where it's shipping to, the line items of the order and more.
Prioritize, hold or modify the order, place into a picking queue or notify the team that a specific event has occurred.
Every action by every user that has affected an order, inventory or PO, is logged and copilot is no exception.
Get the tools you need to run a smarter and faster warehouse without spending ridiculous $$$. Plus, the best support team to back you up.
Track every unit of inventory, optimize inbound, put-away, locations and know every change as they happen.
Quickly view and edit orders. Setup automated rules to automatically assign box, shipping method and more.
Pick orders faster and more accurately with the Packiyo mobile app, optimized for Android and iOS.
Optimize your shipping methods with live rate shopping and intelligent label generation. Integrated with over 150+ shipping carriers worldwide.
Gain actionable insight to keep your warehouse team focused. From shipments, inventory, and productivity reports. Operational intelligence at your fingertips.
Copilot smart rules handle the repetitive tasks such as prioritization, shipping method, line item modification, special handling instructions and much more.
Either Amy or David will be assigned as your dedicated onboarding specialist. We follow structured onboarding steps with you, guiding you through migration, setup, training and to running your best warehouse.
Typical onboarding is from 1 - 3 weeks depending on your availability.
We set out to focus on small to medium businesses. Our smallest customers ship at least 100 orders per day, our larger clients ship north of 70k orders per day across multiple warehouses.
Not for natively connected platforms such as Shopify, Woo, Amazon, BigCommerce, MyStore etc. If you're looking to connect an ERP such as NetSuite, you can do this through our partners over at Pipe17, they will have a fee for use.
Our support team members are located in the US, Europe, Argentina and the Philippines.
Our frontline support team works 4am ET (10am CET) to 9pm ET (3am CET) weekdays and weekends and holidays during peak season.
We aim to answer questions and queries within 30 mins. We are recognized for both our responsiveness and knowledgeable support team members.
Yes. Packiyo is smart enough to know when a the same SKU is being sold across multiple sales channels and keeps them synced. You have the ability to control which products you want synced with which sales channels.
In the case of Amazon where it requires a different SKU, you can also create SKU aliases and link to the same product you sell on other channels.
Yes. Packiyo provides multiple methods to fulfill orders, bulk ship being one of them.
Yes. You can control what products are synced at a channel or product level.
Yes. We're very familiar with walking into all sorts of spaces and getting operations setup and optimized. Coffee on tap preferred.
Yes. Here's Nicholas walking through how it works.
Yes. You can you find our training materials and documentation over at https://help.packiyo.com and our youtube channel
Yes. We continue to evolve our API capabilities, so feedback is welcome. You can find the documentation for our open API over at https://developers.packiyo.com
Packiyo supports most typical hardware, for the full guide and recommendations, check out this article.
Packiyo mobile runs on both Android and iOS devices.
Say hello to the modern WMS built by people that know all too well the challenges of shipping. Schedule a call with our team and get answers to your questions.