Backorder Explained: Causes, Examples, Tips, and Pros and Cons
Discover how businesses can effectively manage backorders and maintain customer satisfaction. Learn strategies in this article!
Manage orders at scale, with intuitively designed features that make sure you never miss a beat.
Copilot automations take care of the repetitive tasks, freeing your team so they can tackle getting the right orders out the door, accurate and on-time.
Packiyo Co-Pilot gives you powerful automation capabilities for those repetitive tasks.
Running on iOS & Android, the Packiyo mobile app keeps your pickers on the right path & moving fast.
Easy & intuitive from the ground up. We design every feature & interaction to minimize distractions & mistakes.
Every member of our support team is trained in warehouse operations.We pride ourselves on responsiveness and knowledge.
Integrations with most popular platforms to make it easier to connect your sales channels with a few simple clicks.
Need to fulfill orders that are not available in a sales channel or using a bespoke platform? use the open API or simply upload orders via csv.
We've built customizable filters and views that allow you to focus on what is important to your business and what to prepare for.
Optimized to give you a pulse on the your now, and avoid issues before the they happen.
Get the tools you need to run a smarter and faster warehouse without spending ridiculous $$$. Plus, the best support team to back you up.
Track every unit of inventory, optimize inbound, put-away, locations and know every change as they happen.
Quickly view and edit orders. Setup automated rules to automatically assign box, shipping method and more.
Pick orders faster and more accurately with the Packiyo mobile app, optimized for Android and iOS.
Optimize your shipping methods with live rate shopping and intelligent label generation. Integrated with over 150+ shipping carriers worldwide.
Gain actionable insight to keep your warehouse team focused. From shipments, inventory, and productivity reports. Operational intelligence at your fingertips.
Copilot smart rules handle the repetitive tasks such as prioritization, shipping method, line item modification, special handling instructions and much more.
Either Amy or David will be assigned as your dedicated onboarding specialist. We follow structured onboarding steps with you, guiding you through migration, setup, training and to running your best warehouse.
Typical onboarding is from 1 - 3 weeks depending on your availability.
We set out to focus on small to medium businesses. Our smallest customers ship at least 100 orders per day, our larger clients ship north of 70k orders per day across multiple warehouses.
Not for natively connected platforms such as Shopify, Woo, Amazon, BigCommerce, MyStore etc. If you're looking to connect an ERP such as NetSuite, you can do this through our partners over at Pipe17, they will have a fee for use.
Our support team members are located in the US, Europe, Argentina and the Philippines.
Our frontline support team works 4am ET (10am CET) to 9pm ET (3am CET) weekdays and weekends and holidays during peak season.
We aim to answer questions and queries within 30 mins. We are recognized for both our responsiveness and knowledgeable support team members.
Yes. Packiyo is smart enough to know when a the same SKU is being sold across multiple sales channels and keeps them synced. You have the ability to control which products you want synced with which sales channels.
In the case of Amazon where it requires a different SKU, you can also create SKU aliases and link to the same product you sell on other channels.
Yes. Packiyo provides multiple methods to fulfill orders, bulk ship being one of them.
Yes. You can control what products are synced at a channel or product level.
Yes. We're very familiar with walking into all sorts of spaces and getting operations setup and optimized. Coffee on tap preferred.
Yes. Here's Nicholas walking through how it works.
Yes. You can you find our training materials and documentation over at https://help.packiyo.com and our youtube channel
Yes. We continue to evolve our API capabilities, so feedback is welcome. You can find the documentation for our open API over at https://developers.packiyo.com
Packiyo supports most typical hardware, for the full guide and recommendations, check out this article.
Packiyo mobile runs on both Android and iOS devices.
Get the latest eCommerce shipping logistics news and insights written to answer questions on warehousing, logistics and shipping.
Say hello to the modern WMS built by people that know all too well the challenges of shipping. Schedule a call with our team and get answers to your questions.